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Our Goal Our main goal is to provide our clients a cost effective solution for all of their computing needs with a stress on excellent customer service. All provide by a local company with technicians the are employees of our company. Unlike other companies, we do not use independent contractor. You will find, if you haven't already, that these companies will send a contracted technician out to your site to service your equipment. Once they leave & the bill has been paid, if your computer has not been repaired correctly good luck in getting a return visit unless your willing to pay again for a service call again. How do we know? We used to be part of these networks when our company first started. Let's face it anyone can call themselves a computer technician. The difference is, we can prove it. We are listed under our parent company, Pompton Lakes IT Group LLC. Our motto is that once you become our customer you are our customer for life. We go the extra mile for all of our customers, no matter how large or small. Our advice is always free. Our vast experience in the computer industry can benefit you. We can help you save money by steering you in the right direction for any IT purchase you may need. We are currently developing a support forum where once registered, you may post questions or problems that you may have. Whether it's a software issue, hardware issue or just purchasing advice, one of our technicians will respond to you with a solution that may not require an onsite service call. This will be provided free of charge. Our TechniciansUnlike most other computer service companies, our technicians have vast amounts of experience working with a variety of hardware & software. With backgrounds as employees or consultants in the educational & banking industry our techs have experience in supporting large amounts of users in a multitude of different environments. We find that these industries provide the best experience in the computing world. Our Vice President alone has provided services for some of the largest school districts & financial institutions in the world.
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