FAQS

What happens if my repair takes longer than 3 hours?

If your repair takes longer than 3 hour, we will still finish servicing your system but we will only bill you for 3 hours.

How can you offer a 3 hour guarantee when other companies do not?

It is like going to an auto mechanic, the mechanic that has over 20 years of experience can usually identify your problem quickly without even opening the hood of the car. The mechanic with 5 years of experience will have to perform diagnostics & spend more time figuring out what the issue is. Every call is reviewed  by a senior tech with over 20 years of experience. Before our techs arrive at you site, they are guided by a senior tech on what to look for, what your issue may be & how to resolve it.

What makes Techs in a Flash different than any other company?

Our technicians are trained by a senior tech with over 20 years of experience. Our senior techs are only a phone call away for our technicians. This gives you the satisfaction of knowing you are in the hands of someone who has the experience from working on over 100,000 desktops, laptops & server. Also, our company has performed worked at major school districts & financial institutions  around the country.