Symptoms of a broken power jack:

• The laptop only runs when you keep the power cord in a certain direction.
• The laptop only runs on battery power.
• The laptop will not charge the battery.
• The laptop switches from AC power to battery power intermittently.
• The laptop suddenly shuts off when plugged into electrical outlet.
• Sparks come out of the back of the laptop near the power jack.

How power jacks break:

• Some power jacks fail under normal operation of your computer. After a year or two of usage, parts just 'come loose' on certain models.
• Sometimes the laptop gets dropped and the cord yanks the jack loose.
• People trip over laptop power cords on a daily basis.
• The laptop is moved around a lot. After the jack is moved back and forth enough times, it comes loose.

Repair time:  Approx 4 hours

Cost:  $ 199.00*

*This service can not be performed onsite.